Hi there, I bought a Bio 2 today and downloaded the app. The app will not allow me to create an account. I fill out the form and it tells me the username or password isn't right. There is no issue with my info. I created a ticket, but I cannot believe Striiv expects me to wait 3 days for a response. That is a ridiculous wait time. If anyone here can help me it would be much appreciated.
1 Comment
E
Elizabeth Holoubek
said
almost 4 years ago
Hi Jenny,
I've responded to your support ticket, so please check your email!
Jennymcgillivary
Hi there, I bought a Bio 2 today and downloaded the app. The app will not allow me to create an account. I fill out the form and it tells me the username or password isn't right. There is no issue with my info. I created a ticket, but I cannot believe Striiv expects me to wait 3 days for a response. That is a ridiculous wait time. If anyone here can help me it would be much appreciated.