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Heart Rate Monitor App Not Syncing

Hello All,

Just got the Striiv Fusion Bio for my wife, all seems to be updating except for the resting heart rate within the app (latest version). Would you be able to advise what we could do to fix this? Clicking on the heart shows us nothing within the app, nothing is updated :(

Calories, steps etc all else seem to update though ...



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Hi Riz, the Bio will measure resting heart rate throughout the day automatically, then average all measurements into one daily data point on the heart rate graph in the app. Does this help explain your data sync concern, or are you not seeing any heart rate data syncing to the app? 

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