What is the version of the software and what are you using to connect it with i.e.: iPhone etc This is not the norm for a Touch. I have had one now for months and if anything it was low on steps. But with the updates in code it has gotten better.
Hi - if you're seeing step overcounting, could you take the quick survey up at https://surveymonkey.com/r/striivstep ? It will help a ton towards getting rid of "bonus" steps and making our tracking more accurate!