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Transfer data to new Striiv?

I broke my Striiv and need to transfer all the accumulated data to a replacement unit. How do I do that?


Can I just sync my brand new Striiv to my laptop like before? Will it transfer all the steps, stairs, animals, etc. to the new Striiv, or will the new Striiv start over from zero? I don't want to lose all the work I've done!


11 people have this problem

My wife and I have had the same problem. Unless Striiv can give you a better answer, our information did not transfer with the new units--our progress was reset. 

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